Front Office- PCC | Max Healthcare
Emergency Call Button

Front Office- PCC

Home >> Careers >> Job Openings >> Front Office- PCC

Job Description

Responsibilities and key tasks
Patient/Customer Care
1.To manage the “Total Customer Experience Questionnaire” process & follow
through customer requests.
Job Knowledge
2.To ensure total familiarity with all instructional manuals and operating
procedures applicable to the role.
Process Orientation/Documentation
3.To efficiently handle appointment, admission and discharge of patients.
4.To ensure timely invoice generation with accuracy.
5.To accurately share Cash/ Credit/ Corporate billing and discount information
with customers & achieve high levels of customer satisfaction at each
6. To ensure timely registrations & timely report delivery.
7. To ensure timely submission of deposited cash/cheque/drafts/ credit slips to
8. To have complete orientation of IMS system of Hospital.
9. Comply with the service quality Process, environmental & occupational
issues & policies of the respective area.
10. To have complete Awareness about Disaster Management Programme
(DMP) of the hospital
People Orientation
11.To maintain and contribute to cordial inter and intra team relations.
Cost & Revenue
12.To effectively utilize Hospital Information System, EPABX system and other
software provided.

Other Details

Max Super Speciality Hospital, Shalimar Bagh




Graduate/Under Graduate/PG in Hospital     Management.


0-2 years; preferably  with  1 yr of service industry/

Healthcare experience

No. Of Vacancies 

Contact Details

Anuj Vijh
Contact Number 

Clinical Directorate

Submit CV

Total Work Experience
Current CTC
Files must be less than 2 MB.
Allowed file types: pdf doc docx.