To effectively interface with the patients/ visitors/ local bodies and service user area heads.
Demonstrated abilities in administration, liaison, security & transport.
To formulate & implement SOPs.
Process Orientation/ Documentation
To prepare budgets and implement them.
To seek quotations, analyze comparatives and finalize vendor contracts as per
process guidelines ( Security, valet drivers, diesel procurements, courier services,
vehicle maintenance, real estate services, telecom services, Photostat services,
travel, vehicle, etc.)
To liaison with government bodies (Police, MCD, DDA,MTNL, Delhi Admin. etc.)
To effectively handle unforeseen untoward incidences.
To have complete orientation of QMS and EMS system of Hospital.
To have complete Awareness about Disaster Management Programme (DMP) of
To Comply with the service quality Process, environmental & occupational
issues & policies of the respective area.
To Comply with patient safety policy.
To effectively handle outsourced staff under direct purview.
To improve quality of security services in the facility.
Graduation. Preferably with MBA or equivalent degree/ diploma