Overall – Overall lead for physiotherapy practices and policies, under the guidance of the Clinical Head –
Homecare (DigiCare). Ensure clinical quality and effectiveness of Homecare (Digicare) physiotherapy
Knowledge: Should possess the required knowledge in Physiotherapy to deal with intensive care and
general cases with emphasis on at home setting. Has the ability to evaluate assess, decide treatment and
carry out the treatment plan independently.
Physical dexterity, analytical skill, communication skill and interpersonal skills. Has the
ability to develop and supervise the subordinates.
Ability to distribute the workload of patients referred from various medical disciplines.
He/She has good knowledge of orthotics and adaptive equipments.
Has ability to plan and organize work.
Has the analytical and decision making ability.
Can liason with other service lines on Digicare.
Can develop good relations with all other significant departments in the hospitals.
Supervises and follow up all cases in the specialised areas where he is deputed.
Core responsibilities (business set-up):
Identify and assist in detailing the medical SoPs for all physiotherapy services &
physiotherapy components of packages
Define and seek approvals for clinical SoPs for services, medical waste disposal etc.
Assist in the design of the IT platform to ensure physiotherapy medical SoPs are made
available to front-end resources
Liaise with other service lines, specialities / clinicians to support product design of
homecare (DigiCare) physiotherapy services.
I. JOB DETAILS
Physiotherapy supervisor– Homecare (Digicare) operations, Max Healthcare Ltd.
Reporting Supervisor Clinical Head – Homecare (DigiCare)
Direct Reports Physiotherapists
II. JOB PURPOSE
Max Healthcare has amongst the largest concentrations of tertiary / quaternary care hospitals in Delhi NCR.
Which provides us a very strong starting position to provide comprehensive home care solutions to our
Max Healthcare’s “Digicare” is an innovative & disruptive healthcare delivery business which aims to
provide a suite of home healthcare services enabled by technology.
“DigiCare” is a revolutionary endeavour in the area of homecare solutions; moving from a traditional ‘people
assisted’ model to a ‘convenience & expertise’ based model. The key underlying principles for the business
are to provide comprehensive services based on clinical requirements, to involve treating clinician for
delivery of services and to have dedicated in-house quality front end staff.
Design, interpret and ensure effective implementation of clinical policies, procedures,
Core responsibilities (on-going operations):
oversights and policy adherence:
Ensure effective implementation and regular revision of physiotherapy clinical policies &
Monitor, participate and collaborate with other disciplines for successful implementation of
all clinical quality improvement programs
Ensure safe utilization of equipments and proper waste disposal system
Interface with patients, attendants, internal & external customers on escalation basis
Conduct regular audits to ensure adherence to physiotherapy clinical policies &
Ensure all clinical policies and procedures meets the requirements of licensing or
Comply with patient safety policy
Assume leadership role in ensuring availability of trained medical staff.
Have complete orientation of management system of the homecare vertical
Ensure credentialing & training of physiotherapists
Identify and help create training courses & calendars for physiotherapists with regular
B.P.T. /M.P.T. Member Indian Association of P.Ts./DCP