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International Services

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Clinical Directorate

Plan Your Visit

Plan your Visit
Contact Procedure 
  • The Quick Enquiry section features an option to fill in your desired hopsital, enbaling us to address your medical concerns or reports.
  • The Find A Doctor section allows you to search doctors of your choice.
  • In response to your query, our IPS team seeks information from relevant consultant to offer you the best diagnosis, treatment and estimation.
  • Upon confirming your treatment with us, we provide you with a Visa Facilitation Letter.
  • You would need to confirm us your date and time of arrival in India for advance booking of a reputed Guest House, or a Hotel. 
  • Our international division completes the medical documentation, arranges an operation theatre, and organizes your stay in comfortable rooms post your treatment. 
Admission Procedure
  • Treatment/Surgery as planned before
  • Patient is discharged and shifted to theGuest House/Hotel 
  • Post-procedure follow-up via e-mail/phone/video conferencing
Documents Required
  • Original Test reports, X-ray films and a record of medical history
  • A list of medications

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International Patient Facilities

International Patient Facilities
Travel Assistance
  • Visas and Customs – Each country has its own visa and custom regulations. It is the responsibility of the patient and attendants to adhere to the protocols.
  • Ground Transportation – We also provide assistance in finding a shuttle, hiring a car or choosing any other mode of transportation within the city.
Regional Translators
  • Arabic
  • Persian
  • French
  • Iraqi
  • Bangladeshi
  • Russian
    (In house interpreter)

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Expat Services

Expat Services
Max Super Speciality Hospitals are the most expat-friendly health care destinations in India. We, along with our Relationship Managers, closely work with over 50 Diplomatic Missions and numerous Expat bodies to ensure that our international patients have a comfortable and memorable stay in India. Unique Offerings of our Expat Programmes are:
  • Relationship Managers themselves look into your specific needs and ensure the best for you.
  • Appointment-Facilitation and hand holding.
  • Newsletters on health updates (on a regular basis).
  • Information on various special offers, programmes and benefits.
  • Interaction with our doctors.
  • Access to exclusive events.
  • Complimentary ambulance services for National Day and cover for VVIP visits*.
  • Upgrade cards for privileged members.

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How to get medical opinion and cost of the treatment?

Patient's case history/ current clinical reports/ scans & details of previous treatment taken can be shared with us for the evaluation by our team of expert doctors which would enable us to provide the cost and treatment plan prior to patient arrival.


Do you provide visa invitation letter?

Yes, we do provide visa assistance letter after receiving the passport details of the patient and attendant(s) to enable in obtaining the medical visa.


What are the modes of payments?

Payment can be made through cash/ credit cards at the time of admission. We have in-house authorized foreign currency exchange counter. The payments can also be transferred to the Hospital accounts through wire transfer prior to the arrival/ travelers cheque.


Do you assist with airport transfers to international patients?

Yes, we provide complementary pick /drop from/to airport to international patients. We organize the pick up on receiving the patient's travel itinerary.


Do you provide accommodation & meal to attendant while patient is admitted?

Yes, attendant is provided the hospital stay with patient (except ICU stay) in case if they have opted for a double and single room. We also provide complementary meals to attendant (thrice a day).


Do you facilitate in booking guest house/ hotels/ service apartments?

We have tie-up with hotels/ guest houses/ service apartments in the vicinity of the hospital for our international patients. We share the list of the same in advance with our patients. They can do the booking directly or let us know to do the same on their behalf.


Which communication services/facilities are available?

We have landline phone / internet services available in all patient rooms.

Alliance partners

Partner Hotels/ Guest Houses

In order to make your stay comfortable and safe, we try our best to ensure that you get access to the best of facilities and accommodation. Once you confirm your treatment, our service team sends across the best accommodation options available to you. We also offer pick-up facility from the Airport, Railway Station or Bus Stand to the Guest house/hotel. For those who might require extended stay for rehabilitative purposes, we have special tie-ups with hotels to enable hassle-free extension.