FROM THE PATIENT'S VERY FIRST INTERACTION
With Dr. Sharad K Singhi, she knew she was in the right hands. Suffering from a 'Nasal Polyp', she met Dr. Singhi in the ENT Department and he assured her a positive outcome and then proceeded to give her personalised attention, care and guidance through the entire process of the operation.
From administrative requirements to blocking of the operation theatre, every step was made effortless by Dr. Singhi and his team, Ms. Rutika and Ms. Shikha, including administrative support. The patient even expressed her admiration for the team with a few kind words, "Professional, polite, humble, caring and a concerned team that I have ever seen in this profession."
Their care for the patient demonstrated the act of Sevabhav from the very first day and together they made their patient's visit to Max a very smooth journey.
Dr. Sharad K Singhi, Rituka - Duty Manager, Front Office, Shikha - Assistant Manager, Front Office, Sister Joy Josmath