Front Office Manager | Max Healthcare

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Hospital : 
Max Super Speciality Hospital, Saket
Description: 
  • Robotic Urological Surgery: 15 years journey 
    Dr. Rahul Yadav, Dr. Anant Kumar
  • Robotic surgery is the latest in advanced onco surgical procedures 
    Dr. Harit Chaturvedi
  • Percutaneous balloon aortic valvuloplasty & balloon dilatation of aortic coarctation in a 10 year old child 
    Dr. Neeraj Awasthy, Dr. Sushil Shukla
  • Role of CT/MR imaging and echocardiography in evaluation of valsalva sinus aneurysm 
    Dr. Reena Anand, Dr. Raj Kumar, Dr. Divya Malhotra, Dr. Bharat Aggarwal
  • Risk factors for patients undergoing treatment for Breast Cancer
    Ms. Kanika Arora, Ms. Ritika Samaddar
  • Radiology Case of The Month 
    Dr. Nafisa Shakir Batta, Dr. Dhruv Jain
Date: 
October, 2015 :15
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DELHI / NCR : 011-4055 4055

MOHALI : 0172-665 2666

DEHRADUN : 0135-667 3666

BATHINDA : 0164-660 1666

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6 Supraflex Sirolimus Eluting Stent Sahajanand Medical Technologies Pvt Ltd 31080 31080 31635.00
7 Yukon Choice Flex Stent Translumina Therapeutics LLP 31080 31154 31635.00
8 Cobal+C Mini Stent Relisys Medical Devices Ltd 7623 7641 7759

Front Office Manager

Home >> Careers >> Job Openings >> Front Office Manager

Clinical Directorate

For more info please call 011-4732 6969, 9999 777 754, or mail at homecare@maxhealthcare.com

Job Description

1. To resolve day to day patients / visitors complaints and manage the total Customer Experience Questionnaires dissemination process.

2. To achieve high customer satisfaction with Telecommunication services provided by Telephone Exchange personnel.

3. To effectively implement  policies, procedures through Front Office personnel.

4. To daily supervise front office  services and staffing.

5. To ensure accurate  patient invoicing, billing, refunds etc. and resolves all problems  associated with patient billing.

6. To have complete orientation of IMS system of  Hospital.

7. Comply with the service quality Process, environmental & occupational issues & policies of the respective area.

8. To have complete Awareness about Disaster Management Programme (DMP) of the hospital.

9.  To ensure efficient functioning of Front Office personnel/ processes/ systems.

10.To ensure FO Team awareness and  readiness  for emergency patient handling roles.

11.To coordinate with  diagnostic and treatment activities to achieve high customersatisfaction levels with services.

12.To coordinate with  medical staff and other departments on behalf of Front OfficeTeam.

13.To effectively utilize Hospital Information System, EPABX  system and other software provided

14.To conduct & coordinate training programs for front office team.

15.To be well groomed, punctual & adhere to company policies and practices.

Other Details

Location: 
Max Multi Speciality Centre, Pitampura
Qualifications 

Graduation. Preferably with PG   Diploma in Hospital Management.

Category 
Experience 
10-15years
No. Of Vacancies 
1
Expire Date 
Wednesday, April 20, 2016

Contact Details

Name 
Tanmeet Kaur

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