Front Office- PCC | Max Healthcare

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Hospital : 
Max Super Speciality Hospital, Saket
Description: 
  • Robotic Urological Surgery: 15 years journey 
    Dr. Rahul Yadav, Dr. Anant Kumar
  • Robotic surgery is the latest in advanced onco surgical procedures 
    Dr. Harit Chaturvedi
  • Percutaneous balloon aortic valvuloplasty & balloon dilatation of aortic coarctation in a 10 year old child 
    Dr. Neeraj Awasthy, Dr. Sushil Shukla
  • Role of CT/MR imaging and echocardiography in evaluation of valsalva sinus aneurysm 
    Dr. Reena Anand, Dr. Raj Kumar, Dr. Divya Malhotra, Dr. Bharat Aggarwal
  • Risk factors for patients undergoing treatment for Breast Cancer
    Ms. Kanika Arora, Ms. Ritika Samaddar
  • Radiology Case of The Month 
    Dr. Nafisa Shakir Batta, Dr. Dhruv Jain
Date: 
October, 2015 :15
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+91 172 665 2666

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+91 164 660 1666

Front Office- PCC

Home >> Careers >> Job Openings >> Front Office- PCC

Clinical Directorate

Job Description

Responsibilities and key tasks
Patient/Customer Care
1.To manage the “Total Customer Experience Questionnaire” process & follow
through customer requests.
Job Knowledge
2.To ensure total familiarity with all instructional manuals and operating
procedures applicable to the role.
Process Orientation/Documentation
3.To efficiently handle appointment, admission and discharge of patients.
4.To ensure timely invoice generation with accuracy.
5.To accurately share Cash/ Credit/ Corporate billing and discount information
with customers & achieve high levels of customer satisfaction at each
interaction.
6. To ensure timely registrations & timely report delivery.
7. To ensure timely submission of deposited cash/cheque/drafts/ credit slips to
Finance.
8. To have complete orientation of IMS system of Hospital.
9. Comply with the service quality Process, environmental & occupational
issues & policies of the respective area.
10. To have complete Awareness about Disaster Management Programme
(DMP) of the hospital
People Orientation
11.To maintain and contribute to cordial inter and intra team relations.
Cost & Revenue
12.To effectively utilize Hospital Information System, EPABX system and other
software provided.

Other Details

Location: 
Max Super Speciality Hospital, Shalimar Bagh
Qualifications 

 

Education/Experience

 

Graduate/Under Graduate/PG in Hospital     Management.

 

0-2 years; preferably  with  1 yr of service industry/

Healthcare experience

Category 
Experience 
0-3years
No. Of Vacancies 
2

Contact Details

Name 
Anuj Vijh
Contact Number 
9560519797

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Total Work Experience
Current CTC
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