Dear Dr. Choudhary,
We are writing this to express our sincere gratitude for all what you have done for us. We understood and experienced true meaning of Professionalism, Clinical Precision, Compassion, Care and Hospitality during our stay at Max Super Speciality Hospital, Saket for surgery of our son and Thank You So Much for the same.
We wish to share with you that when we first learnt that due to Fibromatosis, excision of his whole right side mandible will be required, we were shocked, extremely terrified and we felt so weak inside thinking how our 3 & ½ year old son will go through this and to increase our agony further, we had details of such operations on Google. After reading it, all we were thinking was – “Oh God! Why you have done this to our son?”
But then, as we met you & understood little more from you on how the surgery may be carried out and what will be the reconstruction plan, we got little hopeful but still we were very suspicious on the outcome.
Then on the morning of 8th September at around 7.45AM, when we put our sleeping son down on the OT table, a doctor said – “You may please go out now.. and rest assure.. your son is in good hands!! After that we had the toughest 14 hours of our life as the operation went on & on. When we were finally asked to come to Onco-Surgical ICU, we came there running and found you at the entrance itself. And we heard your voice “No need to run, I only called you to say that operation was successful and you can now see him one by one”.
Our prayers were only half answered as when we saw our son on ventilator with a swelled-up face and closed eyes, a tube coming out of his nose and many others from different parts of body, we were totally dumb again and we were not able to think anything on what was it. There again, you not only consoled us but also allowed us to stay with him. It was only in the next morning at 11.00 AM when he was taken off from ventilator, he opened his eyes and he was recognizing us, we were somewhat OK to handle things from thereon.
Today, when we are writing you this letter, our son is playing bowling inside home. It's been less than a month and all his wounds fully healed up, he has no scar on face and there is no immediate noticeable change in contour of face which is reconstructed by using a bone from leg. So, we can now only appreciate the advancement of medical science and thank the doctors who performed this.
We are also very grateful to Dr. Harit, Dr. Prateek, Dr Raghav, Dr. Sanjay, Dr. Ovais, Dr Rohit, Dr. Ramandeep and all ICU nursing staff (with special thanks to Mojo, Sheeja and Shaji) who took so much care of our son and helped us pass through this rather smoothly.
We can not express in words how much we owe to you but it’s only because of you and Max Healthcare Team that we are hopeful of a normal life for our son and for us!! We pray to God not to give such tough time to anyone and if someone has to go through this, wish they can have access to doctors like you.
And, thank you for your detailed consultancy!!
With best wishes!
Mrs & Mr T.
(Parents of S.T.)
Aesthetic And Reconstructive Surgery