Max Healthcare FZ LLC, UAE

405 (4th Floor) Building 25 Dubai Healthcare City - Umm Hurair 2 - Dubai Healthcare City - Dubai

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About Center

For most patients, the decision to travel to foreign shores for accessing good quality healthcare remains a leap of faith. Credible information and support available to be able to reach out to a hospital/clinician of repute is fraught with unimaginable risks. Recognising this challenge, Max Healthcare decided to set up a ‘Patient Assistance Centre. (PAC) in Dubai to guide patients in their journey for better patient care. The Centre connects the patients with clinicians of repute over VC’s, helps them procure and understand treatment plans, advises them in their decision making, helps arrange travel documents and assists them in seamless transfer to the hospitals. The PAC also assists patients to stay in touch with their doctors for follow-ups, once they have safely returned to their countries.


Patient Assistant Centre our value added services:

  • Cashless facility through all major healthcare insurance providers for home country treatment
  • Complimentary Virtual Consults
  • Point of contact in UAE to ensure quicker response for queries
  • Pre-travel arrangements/supports for the patients/families
  • Post treatment regular follow-up of patients through oce to ensure continuation of care
  • Relation with charities to extend medical care
  • Direct doctor-to-doctor connect to discuss complicated cases

View your journey @ Max

Scheduling Appointments

Avail complimentary consultation over the phone and guaranteed appointment with the doctor before your visit.

Visa & Travel Arrangement

Assured guidance in arranging Visa extension and invitation letter. Complimentary pick & drop facility from airport/hotel to the hospital

Single Point of Contact

Dedicated assistant for patients support before, during and post-treatment

Interpreter Facility

Free provision of interpreters familiar with medical terminologies and patients needs.

Stay & Food Arrangement

Assistance in arranging accommodation for patients attendants near the hospital. Sumptuous spread of local cuisines with a religious touch.

Assured follow up

Avail complimentary consultation over the phone and guaranteed appointment with the doctor before your visit.

Real Patients, Real Stories.

Radicalisation of Ulna for Giant Cell Tumour

Treated by Dr. Akshay Tiwari, Max Super Speciality Hospital, Saket

Tongue Cancer Treatment: Surgery & Helical Tomotherapy Radiation

Treated by Dr. Rohit Nayyar, Max Super Speciality Hospital, Saket

Robotic Kidney Transplant: Success Story | Patient recovers from Chronic Kidney Disease | Max, Saket

Treated by Dr. Anant Kumar, Max Super Speciality Hospital, Saket

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Radicalisation of Ulna for Giant Cell Tumour

Treated by Dr. Akshay Tiwari , Max Super Speciality Hospital, Saket

View all