Max Healthcare Patient Assistance Centre, Nigeria
About Center
For most patients, the decision to travel to foreign shores for accessing good quality healthcare remains a leap of faith. Credible information and support available to be Able to reach out to a hospital/clinician of repute is fraught with unimaginable risks. Recognizing this challenge, Max Healthcare decided to set up a ‘Patient Assistance Centre’ (PAC) in Lagos, Nigeria to guide patients in their journey for better patient care. The Centre connects the patients with clinicians of repute over VC’s, helps them procure and understand treatment plans, advises them in their decision making, helps arrange travel documents and assists them in seamless transfer to the hospitals. The PAC also assists patients to stay in touch with their doctors for follow-ups, once they have safely returned to their countries.
Patient Assistant Centre our value added services:
- Query resolution (including Tele-Consultation)
- Complimentary Virtual Consults
- Point of contact in Nigeria to ensure quicker response for queries
- Assistance in visa work
- Assistance to find suitable accommodation options
- Pre-travel arrangements/supports for the patients/families
- Post treatment regular follow-up of patients through oce to ensure continuation of care
- Relation with insurance, corporates & charitable organisations to extend medical care
- Direct doctor-to-doctor connect to discuss complicated cases
View your journey @ Max
Scheduling Appointments
Avail complimentary consultation over the phone and guaranteed appointment with the doctor before your visit.
Visa & Travel Arrangement
Assured guidance in arranging Visa extension and invitation letter. Complimentary pick & drop facility from airport/hotel to the hospital
Single Point of Contact
Dedicated assistant for patients support before, during and post-treatment
Interpreter Facility
Free provision of interpreters familiar with medical terminologies and patients needs.
Stay & Food Arrangement
Assistance in arranging accommodation for patients attendants near the hospital. Sumptuous spread of local cuisines with a religious touch.
Assured follow up
Avail complimentary consultation over the phone and guaranteed appointment with the doctor before your visit.
Real Patients, Real Stories.
Kidney Transplant Surgery for Stage 5 Kidney Failure
Treated by Dr. Anant Kumar, Max Super Speciality Hospital, Saket
Brain Tumour Surgery: Total Excision of Meningioma
Treated by Dr. Arun Saroha, Max Hospital, Gurgaon
ACDF Surgery for Abnormal Neck Movements
Treated by Dr. Arun Saroha, Max Hospital, Gurgaon
Haploidentical Stem Cell Transplant for Leukaemia
Treated by Dr. Esha Kaul, Max Super Speciality Hospital, Vaishali
Robotic Knee Replacement Surgery for Knee Pain
Treated by Dr. Ramneek Mahajan, Max Smart Super Speciality Hospital, Saket
Knee Replacement Surgery for Severe Osteoarthritis
Treated by Dr. Mannu Bhatia, Max Super Speciality Hospital, Shalimar Bagh
Laparoscopic Surgery for Throat Cancer | Patient Success Story
Treated by Dr. Devavrat Arya, Max Super Speciality Hospital, Saket
Thyroid Cancer Treatment: Neck Dissection Surgery
Treated by Dr. Sumit Mrig, Max Smart Super Speciality Hospital, Saket
Bariatric Surgery for Morbid Obesity Treatment | Man sheds 80 kgs of weight
Treated by , Max Super Speciality Hospital, Shalimar Bagh
Kidney Transplant Surgery for Stage 5 Kidney Failure
Treated by Dr. Anant Kumar , Max Super Speciality Hospital, Saket
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