True Max Healthcare, Kenya

Mezzanine floor, Fortis Suites, Nairobi, Kenya.

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About Center

For most patients, the decision to travel to foreign shores for accessing good quality healthcare remains a leap of faith. Credible information and support available to be able to reach out to a hospital/clinician of repute is fraught with unimaginable risks. Recognising this challenge, Max Healthcare decided to set up a ‘Patient Assistance Centre’ (PAC) in Nairobi to guide patients in their journey for better patient care. The Centre connects the patients with clinicians of repute over VC’s, helps them procure and understand treatment plans, advises them in their decision making, helps arrange travel documents and assists them in seamless transfer to the hospitals. The PAC also assists patients to stay in touch with their doctors for follow-ups, once they have safely returned to their countries.


Patient Assistant Centre our value added services:

  • Cashless facility through all major healthcare insurance providers (including NHIF) for treatment in India
  • Complimentary Virtual Consults
  • Point of contact in Kenya to ensure quicker response for queries
  • Assistance to apply for Visa and Passport for patient and attendants
  • Pre-travel arrangements/supports for the patients/families
  • Patient’s arrangement for airport pick up, accommodation & airport drop upon arrival
  • Post treatment regular follow-up of patients through oce to ensure continuation of care
  • Direct doctor-to-doctor connect to discuss complicated cases

View your journey @ Max

Scheduling Appointments

Avail complimentary consultation over the phone and guaranteed appointment with the doctor before your visit.

Visa & Travel Arrangement

Assured guidance in arranging Visa extension and invitation letter. Complimentary pick & drop facility from airport/hotel to the hospital

Single Point of Contact

Dedicated assistant for patients support before, during and post-treatment

Interpreter Facility

Free provision of interpreters familiar with medical terminologies and patients needs.

Stay & Food Arrangement

Assistance in arranging accommodation for patients attendants near the hospital. Sumptuous spread of local cuisines with a religious touch.

Assured follow up

Avail complimentary consultation over the phone and guaranteed appointment with the doctor before your visit.

Real Patients, Real Stories.

Recovery From Benign Prostatic Hyperplasia

Treated by Dr. Shahnawaz B. Kaloo, Max Super Speciality Hospital, Saket

Reconstructive Surgery for Laryngomalacia

Treated by Dr. Kulbhushan Singh Dagar, Max Super Speciality Hospital, Saket

Surgery for Brain Tumour

Treated by Dr. Arun Saroha, Max Hospital, Gurgaon

Bone Marrow Transplant for Sickle Cell Disease

Treated by Dr. Nivedita Dhingra, Max Super Speciality Hospital, Patparganj

Surgery for Severe Aortic Stenosis and Calcified Annulus

Treated by Dr. Dinesh Chandra, Max Super Speciality Hospital, Shalimar Bagh

Treatment for Trigeminal Neuralgia

Treated by Dr. Arun Saroha, Max Hospital, Gurgaon

RF Ablation and EP Study for Arrhythmia

Treated by Dr. Balbir Singh, Max Super Speciality Hospital, Saket

Haploidentical Stem Cell Transplantation For Sickle Cell Disease

Treated by Dr. Esha Kaul, Max Super Speciality Hospital, Vaishali

Endovascular Flow Diverter for Giant Complex Brain Aneurysm

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Brain Tumour Treatment: Surgery and Radiotherapy

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Bone Marrow Transplant for Severe Combined Immunodeficiency

Treated by , Max Super Speciality Hospital, Patparganj

Lumbar Spine Surgery: Leg & Back Pain Treatment

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Brain Tumour Treatment: Endoscopic Surgery

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Open-Heart Surgery for Hole in the Heart | 4-yr-Old Patient: Success Story

Treated by Dr. Kulbhushan Singh Dagar, Max Super Speciality Hospital, Saket

Nerve Correction & Scar Removal Surgery for Hand Paralysis at Max Hospital - Patient Success Story

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Degeneration of Spine Surgery for Back and Leg Pain

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Knee Replacement Surgery for Stiff Knee | Patient from Kenya

Treated by Dr. Mannu Bhatia, Max Super Speciality Hospital, Shalimar Bagh

Kidney Transplant Surgery | 70-year-old Kenyan Patient's Success Story

Treated by Dr. Vimal Dassi, Max Super Speciality Hospital, Vaishali

Vomiting of Blood: Liver Nerve Blockage

Treated by , Max Super Speciality Hospital, Saket

Stereotactic Radiation Therapy for recurring Meningioma & Brain Tumour

Treated by Dr. Dodul Mondal, Max Super Speciality Hospital, Saket

Craniotomy for Brain Tumour

Treated by Dr. Arun Saroha, Max Super Speciality Hospital, Saket

Bone Marrow Transplant for Sickle Cell Anaemia

Treated by , Max Super Speciality Hospital, Saket

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Recovery From Benign Prostatic Hyperplasia

Treated by Dr. Shahnawaz B. Kaloo , Max Super Speciality Hospital, Saket

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