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Changing Paradigm In Delivery Of Diabetes Care:
Diabetes is a chronic, often life long, condition, which requires regular testing and visits to the doctor. India has close to 80 million people with diabetes. Providing access to care for such large numbers is a major challenge.
Among the learnings from the Covid19 pandemic is the enhanced ability to use telemedicine technology to provide care to people with diabetes. “Telemedicine” means “healing at a distance”. There are 2 broad categories of telemedicine consultations- real time, which could be video, audio or text, or asynchronous like emails.
In diabetes, a routine visit to the doctor often involves sharing numbers and data (blood glucose values and laboratory tests) sometimes without a detailed physical examination. This can easily be done without having to make the trek to the doctor’s office which is often hundreds of miles away, saving on both expenses and time. With the major disruptions to healthcare in pandemic times, telemedicine is a boon as it also saves one from exposure to the virus. Our own study during the pandemic showed superior efficacy of teleconsultations in controlling blood glucose as compared to physical visits!
Who is an ideal patient for teleconsultation?
A follow up patient, who has already been examined by the doctor in his clinic.
Typically has no acute symptoms or problem- in such cases visiting the nearest facility is advisable
Ideally only those who are either because of age, sickness or distance unable to reach the hospital should avail this facility- else it will eat into the time for physical consultations of sicker patients in the hospital.
Challenges faced in telemedicine
Absence of physical examination – the eyes and feet being examples specific to diabetes
Patients who are not friendly with technology or the elderly with cognitive impairment are unable to use telemedicine. In such cases we often have a relative or friend to assist them.
Poor connectivity continues to be a challenge in many parts.
Complex therapies especially educating about diet, insulin and low blood sugar can be difficult.
Any condition which requires major changes in therapy should be dealt with in face to face consults. Type 1 diabetes, gestational diabetes, foot infections or any emergency situation should not be dealt without examining the patient.